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Why the CEO of a $12 billion pet services company still responds to customer emails himself

Chewy CEO Sumit Singh maintains a tight focus on customer service.

previous day 9

Fortune

Fortune Editors

Fortune/PINC AI 100 Top Hospitals 2024: Community Hospitals

Fortune partnered with PINC AI on the 2024 ranking of the 100 Top Hospitals in the U.S.

tuesday 6

Fortune

Fortune Editors

Fortune/PINC AI 100 Top Hospitals 2024: Teaching Hospitals

Fortune partnered with PINC AI on the 2024 ranking of the 100 Top Hospitals in the U.S.

tuesday 30

Fortune

Fortune Editors

The 2024 Fortune/PINC AI 100 Top Hospitals

Fortune and PINC AI have partnered to rank the best hospitals in the U.S.

tuesday 30

Fortune

Fortune Editors

Watch: Fortune Brainstorm AI London Livestream

Tune in to Fortune's inaugural gathering of Brainstorm AI in London to discuss AI at this pivotal moment.

15.04.2024 3

Fortune

Fortune Editors

How a ‘rebel’ hire at Autodesk ascended to the company’s top job

'We see a very collaborative future between AI and the human user. We do not see an adversarial relationship here,' says Autodesk CEO Andrew Anagnost.

11.04.2024 7

Fortune

Fortune Editors

Cisco CEO Chuck Robbins talks politics as the new chair of the Business Roundtable

With a contentious presidential election ahead and the world in turmoil, it's a challenging time for Chuck Robbins to take over the top spot at the...

03.04.2024 5

Fortune

Fortune Editors

Otis’s Judy Marks to future CEOs: It’s ‘radically different than any other role you’ve had’

COVID "was a great equalizer [of CEOs]...even though I was relatively new, even the experienced leaders hadn't been through it," says Otis CEO Judy...

27.03.2024 1

Fortune

Fortune Editors

Why the CEO of Fannie Mae believes a company's mission and performance can—and should—go hand in hand

Priscilla Almodovar is the only Latina CEO on the Fortune 500, but she doesn't think she'll be alone on the list for long.

20.03.2024 20

Fortune

Fortune Editors

Bill's CEO says it's not healthy for entrepreneurs or society to focus on wealth creation over innovation

'I place a lot of focus on where I want to be in the future and a long time in the future,' says Bill CEO René Lacerte.

13.03.2024 10

Fortune

Fortune Editors

80-year-old CEO who hasn’t taken a vacation in 20 years says he’s found the answer to the climate crisis

Why the CEO of Air Products believes 'hydrogen is the only solution for the future.'

06.03.2024 8

Fortune

Fortune Editors

ExxonMobil CEO Darren Woods on what it takes to get to net zero

Woods also discusses ExxonMobil's company culture and why he never brings work home with him.

28.02.2024 8

Fortune

Fortune Editors

The idea that globalization is dead? 'It's a little absurd,' says Globalization Partners CEO

One key to de-risking in a global environment is spreading talent out 'so it's not consolidated in any geo area,' says G-P CEO Nicole Sahin.

21.02.2024 9

Fortune

Fortune Editors

The 50 Top Cardiovascular Hospitals 2024, from Fortune/PINC AI

We evaluated 940 U.S. hospitals based on mortality rates, operational efficiency, patient experience, and more.

15.02.2024 30

Fortune

Fortune Editors

How one company is unmasking the bad actors who use AI for ‘narrative warfare’

'Human beings aren't yet ready to question every single thing that they see, hear, or read,' says Blackbird.AI CEO Wasim Khaled.

14.02.2024 6

Fortune

Fortune Editors

Sequoia’s steward recommends going on the offensive for opportunities that ‘don’t announce themselves’

Roelof Botha, the senior steward of Sequoia Capital, loves helping daring founders build legendary companies.

07.02.2024 6

Fortune

Fortune Editors

Amazon CEO says companies investing in tech should bolster infrastructure before taking an AI deep dive

Though it was clear at Davos that generative AI was top of mind for almost every CEO in attendance.

31.01.2024 3

Fortune

Fortune Editors

Fortune’s Blue Ribbon Companies 2024

To qualify for the Blue Ribbon list, a company must appear on at least four of our nine most rigorous annual rankings.

31.01.2024 3

Fortune

Fortune Editors

Nick Saban's reported retirement ends the reign of the greatest coach in college football history. Read Fortune's profile from 2012, the peak of his powers

The University of Alabama Crimson Tide used to have the legacy of "Bear" Bryant. Now it will have the Sagan legacy, too.

11.01.2024 5

Fortune

Fortune Editors

Insight from the UAE’s minister for A.I. on the tensions between the technology’s regulation and rollout

Omar Al Olama says the story of the growth of A.I. often mirrors that of the printing press, developed in the 15th century.

21.12.2023 6

Fortune

Fortune Editors

Looking back on the challenges CEOs faced in 2023, from war to climate change to the A.I. boom

Looking ahead, 2024 likely will be filled with volatility, uncertainty, complexity, and ambiguity. That’s "VUCA" for you.

21.12.2023 10

Fortune

Fortune Editors

Yum China’s CEO on Chinese consumers’ incredible hunger for foreign brands

Unlike the former parent company’s U.S. restaurants, Yum China (mostly) avoids franchises.

20.12.2023 8

Fortune

Fortune Editors

Watch: Fortune Brainstorm AI Livestream

Join C-suite execs, academics, and policymakers Dec. 11–12 as we assess the industry and examine new business cases for AI.

12.12.2023 4

Fortune

Fortune Editors

AI can now turn a rough sketch of a skyscraper into a detailed rendering in a matter of minutes. A leading architect demonstrates how

Keith Griffiths, founder of architecture firm Aedas, can use AI to shorten a process that normally takes three weeks to just a few minutes.

07.12.2023 8

Fortune

Fortune Editors

Ancestry’s CEO on how women can get ahead even when the playing field isn’t level

It’s time to become the beneficiary of your history, Deb Liu says.

07.12.2023 3

Fortune

Fortune Editors

Fortune/PINC AI Top 15 Health Systems 2023

Fortune partnered with PINC AI on the 2023 rankings of the 100 Top Hospitals and 15 Top Health Systems in the U.S.

05.12.2023 5

Fortune

Fortune Editors

Climate change’s impact on real estate: AI founder breaks down how 'many places are doomed’ but others will be ‘the most valuable asset class in the world’

Forget the Black Swan, Climate Alpha’s Parag Khanna said at Fortune’s Global Forum in Abu Dhabi. “The real risks in the world today are the...

28.11.2023 7

Fortune

Fortune Editors

Renewable exec on ‘relentless consumption’ driving the climate crisis: 'It seems as if people are behaving in a way that we would never tell our children to behave’

WasteFuel’s Trevor Neilson spoke at the Fortune Global Forum in Abu Dhabi on consumption, biofuels and climate activists: “They’re an...

28.11.2023 2

Fortune

Fortune Editors

Watch: Fortune Global Forum Livestream 2023

The Fortune Global Forum gathers the leaders of the world’s biggest multinational companies in great cities on the dynamic frontiers of global...

27.11.2023 20

Fortune

Fortune Editors

This CEO has a plan to jumpstart the U.S. battery industry

Cadenza's Christina Lampe-Önnerud says the U.S. will be a lithium ion battery industry superpower again.

15.11.2023 2

Fortune

Fortune Editors

Former Merck CEO Ken Frazier on the responsibility of CEOs to uphold principles despite politics

Plus: Frazier talks about the shareholders who trusted his vision enough to support him in his early days at the helm.

10.11.2023 2

Fortune

Fortune Editors

L’Oréal CEO explains why the 114-year-old beauty company spends a billion euro a year on tech—more than it invests in R&D

L'Oréal increasingly is capable of personalization, or as CEO Nicolas Hieronimus puts it, "beauty that's tailor-made" for each consumer.

01.11.2023 10

Fortune

Fortune Editors

Fortune’s CEO shares conversation highlights from the 2023 Most Powerful Women Summit

This week’s episode of the Leadership Next podcast features snippets of three interviews from the recent Fortune event.

26.10.2023 3

Fortune

Fortune Editors

Salesforce and Instacart execs share 4 practical ways they’re using AI to drive business

Executives Clara Shih, Chief Executive Officer at Salesforce AI, and Asha Sharma, Chief Operating Officer at Instacart, shared a few ways they've...

19.10.2023 3

Fortune

Fortune Editors

Consumer dynamics are shifting like never before. Executives from Instacart, Atlassian, Nordstrom, and Black & Decker share their strategies

Top executives shared their strategies for adapting to AI, supply chain, and more at Fortune's Most Powerful Women Summit in Laguna Niguel, Calif.

18.10.2023 7

Fortune

Fortune Editors

Generative AI is top of mind for all types of leaders, from Treasury Secretary Janet Yellen to J&J CEO Joaquin Duato

This week’s episode of Fortune‘s Leadership Next podcast features conversations from the Fortune CEO Initiative conference.

11.10.2023 6

Fortune

Fortune Editors

CVS CEO sees changes coming ‘faster than a freight train’ for Medicare. She’s betting billions she can build a new American health care system

CVS is betting billions it can avert the 'Medicare tsunami' and change American health care.

10.10.2023 2

Fortune

Fortune Editors

What Starbucks’s CEO learned about humanity while training to be a barista in stores around the world for 6 months

Laxman Narasimhan also discusses international expansion and shares that a Starbucks opens in China every nine hours.

07.10.2023 4

Fortune

Fortune Editors

Janet Yellen: Surprisingly resilient American consumers blocked a recession—and now the Fed could keep interest rates higher for longer

Janet Yellen's interest rate predictions, recession outlook, and thoughts on semiconductors and China.

04.10.2023 3

Fortune

Fortune Editors

Fortune CEO Alan Murray to step down

Under Murray’s leadership, Fortune successfully spun out of Meredith in 2019 and was established as a standalone company for the first time.

04.10.2023 2

Fortune

Fortune Editors

In rare interview, J&J CEO Joaquin Duato opens up about Baby Powder cancer lawsuits and the future of Kenvue

J&J CEO Joaquin Duato's interview on Baby Powder cancer lawsuits, Kenvue, and the COVID vaccine.

03.10.2023 3

Fortune

Fortune Editors

Anthropic’s CEO says why he quit his job at OpenAI to start a competitor that just received billions from Amazon and Google

Anthropic CEO Dario Amodei has raised billions from Amazon, Google, and Salesforce.

26.09.2023 4

Fortune

Fortune Editors

The 2023 Fortune/PINC AI 100 Top Hospitals

Fortune and PINC AI have partnered to rank the best hospitals in the U.S.

21.09.2023 5

Fortune

Fortune Editors

Fortune/PINCAI 100 Top Hospitals 2023: Community Hospitals

Fortune partnered with PINC AI on the 2023 ranking of the 100 Top Hospitals in the U.S.

21.09.2023 10

Fortune

Fortune Editors

Fortune/PINCAI 100 Top Hospitals 2023: Teaching Hospitals

Fortune partnered with PINC AI on the 2023 ranking of the 100 Top Hospitals in the U.S.

21.09.2023 6

Fortune

Fortune Editors

Design co-CEOs explain how office spaces should adapt to the needs of hybrid workers and the planet

Diane Hoskins and Andy Cohen of global design and architecture firm Gensler share insights on the Leadership Next podcast.

16.09.2023 5

Fortune

Fortune Editors

In rare interview, Dr. Priscilla Chan shares plan with Mark Zuckerberg to follow in Bill and Melinda Gates’ footsteps, conquer all diseases by 2100

Dr. Priscilla Chan and Mark Zuckerberg are planning to give away their Meta fortune.

15.09.2023 10

Fortune

Fortune Editors

Watch: Fortune’s Most Powerful Women Summit Livestream

The theme for this year's Summit is "Rising to the Occasion."

14.09.2023 6

Fortune

Fortune Editors

Watch: Fortune’s CEO Initiative Livestream

Fortune’s annual CEO Initiative takes place Oct. 3 at the Park Hyatt in Washington, D.C. Follow along virtually here.

14.09.2023 7

Fortune

Fortune Editors

Stacey Abrams helped Biden beat Trump in the 2020 election. Now, she’s focused on electrifying everything in America

Stacey Abrams told Fortune about electrifying America, DEI efforts, and her career as a writer.

14.09.2023 6

Fortune

Fortune Editors

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