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Sue Mitchell

Sue Mitchell

Financial Review

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Why supermarkets ‘fell off their pedestal’

Building social licence is a significant opportunity for retailers but as the travails of the two big supermarket chains show, it can be easily...

25.04.2024 10

Financial Review

Sue Mitchell

Supermarket payback: How to overcome suppliers’ fear of complaining

The interim review of the Food and Grocery Code of Conduct tries to overcome suppliers’ fear of retribution from major retailers, but it may not go...

11.04.2024 10

Financial Review

Sue Mitchell

‘Reform is needed’: why ACCC is looking at Woolies and Coles stores

Woolworths and Coles have opened 394 stores since the 2008 grocery inquiry but only a handful have crossed the ACCC’s desk. That may be about to...

14.03.2024 7

Financial Review

Sue Mitchell

Coles takes the lead. What will Woolworths pull up next?

Woolworths’ sales growth has dropped below that of Coles, prompting analysts to suggest it might need to act to improve price perceptions.

29.02.2024 9

Financial Review

Sue Mitchell

Online winners and losers emerge as Amazon, Temu and Shein ramp up

Domestic marketplaces have been hit hardest by Amazon’s expansion and the arrival of new players, Temu and Shein.

15.02.2024 10

Financial Review

Sue Mitchell

Retailers need to be smart about casual conversion

Retailers are up in arms over plans to change casual conversion rights, but there are benefits in having more permanent staff, as IKEA and Bunnings...

01.02.2024 5

Financial Review

Sue Mitchell

Woolworths and Coles should act pre-emptively to avoid big stick

Targeted price cuts would dent margins and be distasteful for the supermarket chains’ investors, but might be less damaging than onerous regulatory...

18.01.2024 6

Financial Review

Sue Mitchell

Retailers hope for clearer skies after ‘perfect storm’ in 2023

The economy managed to avoid a recession this year, but the retail sector was not as fortunate, with real retail spending declining for three...

21.12.2023 9

Financial Review

Sue Mitchell

Health, the new frontier for Wesfarmers, Woolworths

Wesfarmers and Woolworths are uniquely positioned to disrupt the health sector by building ecosystems in partnership with insurers and care providers,...

07.12.2023 3

Financial Review

Sue Mitchell

Why Black Friday discounts could come back to bite retailers

In a desperate attempt to boost lacklustre sales, retailers have turned what was originally a short, sharp shopping promotion into an extended...

23.11.2023 6

Financial Review

Sue Mitchell

Cup Day rate rise casts pall over Black Friday, Christmas spending

Retailers are counting on Black Friday to save Christmas, but the latest rate rise could dent confidence and force retailers to discount more deeply.

09.11.2023 8

Financial Review

Sue Mitchell

‘Venomous and dangerous’ distrust a red flag for Coles, Woolworths

Higher prices and a backlash against in-store technology are fuelling rising distrust in Australia’s two largest supermarket chains.

26.10.2023 2

Financial Review

Sue Mitchell

Rewards schemes race to beat new privacy laws

Changes to privacy laws could fundamentally change the way retailers collect and use customer data gleaned from loyalty programs.

12.10.2023 1

Financial Review

Sue Mitchell

Retailers hope new stores will beat the spending blues

New stores are helping retailers grow topline sales but if conditions deteriorate, they may drag on earnings.

28.09.2023 3

Financial Review

Sue Mitchell

Solomon Lew avoids Myer showdown but has plenty of balls in the air

The billionaire retailer has never had so many balls in the air, including a new CEO for Myer and a potential break-up of his listed retail empire.

14.09.2023 2

Financial Review

Sue Mitchell

Myer bracing for new board showdown with Solomon Lew

The billionaire retailer has arguably never had so many balls in the air, including a new board push for Myer and a potential break-up of his listed...

14.09.2023 8

Financial Review

Sue Mitchell

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